Refund policy

Return & Refund Policy

Thank you for shopping with us. Your satisfaction is important to us.

Returns

You may request a return within 7 days of receiving your order if:

• You received the wrong product.
• The product arrived damaged or defective.
• The item is different from what you ordered.

To be eligible for a return, the product must be:

• Unused and in its original condition.
• Returned with its original packaging.

Non-Returnable Items

We do not accept returns for:

• Used or opened products.
• Products damaged due to customer misuse.
• Return requests made after 7 days of delivery.

Refunds

Once we receive and inspect the returned product, we will notify you of the status of your refund.

If approved:

• Your refund will be processed within 5–7 business days.
• For Cash on Delivery (COD) orders, the refund will be sent via bank transfer or another mutually agreed payment method.

Exchanges

If you receive a damaged, defective, or incorrect item, we will replace it at no additional cost.

Return Shipping

If the return is due to our mistake (wrong, damaged, or defective item), we will bear the return shipping cost.

If the return is due to a change of mind, the customer is responsible for the return shipping charges